Customers are the most important part of any business. Without them, no business can flourish. For fashion brands, this rings very true. This is why fashion entrepreneurs have to organise their customer details right to make sure they don’t miss anything important.
What is TailorMate?
TailorMate is a customer relationship management (CRM) and order management solutions app designed specifically for tailors and fashion designers. The app serves to help fashion entrepreneurs manage customer orders with just a few clicks.
Released in 2019 by Flexclicks.inc, TailorMate serves as a tailor’s online companion. With it, users have an easier way of managing customer orders and data to constantly be on top of their game.
What can Fashion Entrepreneurs Use TailorMate for?
As a fashion entrepreneur, you can use TailorMate to manage your customer data. You can store everything from their names to their contact information, measurements, and order details in one place. This helps keep you organised and up-to-date with all your customer orders.
Not only does the app store customer details, but it also tracks the progress of your orders. With it, you can easily see and note what you have done and what needs to be done. Also, with TailorMate, you can get daily and monthly orders and sales reports. This means help you keep track of the progress of your brand.
With TailorMate, you know that you are on top of customer orders and you don’t have to worry about forgetting about customer orders.
Requirements and Features of TailorMate
Tailor Book is free for 30 days and then requires users to subscribe to a paid plan. The app has 3 paid plans, TM Value at N2,759 per month, TM Pro at N5,518 per month and TM Ultimate at N11,036 per month. For now, it is strictly an Android app that is downloadable on any Android phone. All of your customer details are saved safely on the cloud so even if you lose your phone your information is safe.
The app requires a sign up from first-time users intending to use it. At sign up, you’re required to enter your name, email address and phone number. Once this is done, you will receive a verification code to move on. Next, you will be asked for details about your fashion brand like its name, website URL, address and location. Afterwards, you are signed in.
Once in, you can begin to input customer details to the app. The user interface is simple and the app is easy-to-use.
The orders feature allows you to update details of new orders in the app. In this tab, you can view orders the status of your orders. The status options available include active, past due, upcoming, completed, urgent, and delivered.
The tasks tab gives you a view of the status of your tasks. From here, you can manage all tasks. Your tasks can be classified as active, delayed, today, and completed.
Next is the gallery tab from where you can upload photos of client styles. This tab gives you a visual picture of what you want to sew for clients. This way, you cannot forget the style you desire to use.
Finally, the reports tab gives you an overview of what your brand has achieved daily and monthly. It shows details like total sales, payments received, orders received, orders delivered, and so on for each day. This helps you keep track of how well your fashion brand is doing with orders.
Although the app has preset measurement fields for outfits, you can customise yours. This way you have the freedom to set fields for the measurements you truly need.
TailorMate User Reviews
Based on reviews from Google Play, most users enjoy using TailorMate. Users find it great that they can keep all their customer details in one place. Many users also commented on how easy-to-use the app is and love that they can get reports from the app.
However, some users expressed displeasure over having issues with signing in to the app at first. One user also noted how the app is advertised as a free app but is really a paid app with only 30 days free trial.
Competitors and Alternatives to TailorMate
Top competitors for the TailorMate app include Tailor’s Notebook, The Tailors Book and Tailor App.
Based on its uses and limitation, Setmore gets a 8 out of 10 points.
TailorMate is a great option for fashion entrepreneurs that want to easily keep track of the progress of their brands. With its order tracking and reporting systems, the app makes it easy for fashion entrepreneurs to always deliver on time.